Skip to main content
GET
List stop servicing reasons
Use this authenticated lookup to populate cancellation options without hardcoding reason codes. It returns the complete array of case-sensitive strings accepted by Cancel Loan Servicing and Cancel Customer Servicing.

Request

Response

HTTP 200 returns a JSON array of strings, with no pagination or request parameters. The OpenAPI example shows the current catalog. Missing, empty, invalid, or inactive API keys return 401. The catalog is the same for every authenticated company. Use the selected value unchanged as reason in a cancellation request:
Omitting reason from a cancellation request still defaults to API_REQUEST. This lookup does not cancel servicing or change loan/customer records.

Reason descriptions

These descriptions explain the currently accepted codes. Fetch the lookup at runtime for the current list; this table is reference documentation, not a list to copy into your integration. Selecting a reason records why servicing stops; it does not perform a loan transfer or complete another business workflow.

Compatibility

Read values by name, not array position. Additional reasons may be added; do not assume a fixed count or compile the response into a closed client-side enum. Refresh the lookup when presenting cancellation options. Cancellation endpoints remain authoritative and still validate the reason and target account.

Authorizations

X-API-Key
string
header
required

Response

Accepted stop servicing reasons